FAQ search results

59 results found for RENT

• I would like to check the amount of rent debited

  ■How to check your rent payment statementIf you register your apartment to our app “ruum,” you can check your rent statement via the app or the website. Also, yo...

• Rent payment was not debited due to insufficient balance

  If the rent payment was not debited, please pay by the following ways.  Note that it may be charged a late administration fee. Check your contract’s information...

• Rent Payment Date / Statement

  ①　Automatic Direct Debit Monthly rent must be prepaid. The withdrawal date is either on 26th or 27th of every month. Check your apartment lease contract to ...

• I pay my rent by credit card, but I still received a payment slip

  The payment slip is mailed to the tenant when the rent payment by a credit card was not successful. Please pay your rent with the payment slip.We ask the credit ...

• How much should I pay for the Last month’s rent?

  The full amount of your monthly rent will be charged. However, the surplus daily rent could be refunded after you move out, only if there is any. The refund usua...

• Can I pay rent using an account other than the contractor's account by automatic bank debit?

  Yes. You can change the bank account for rent payment online. Please log in “ruum,” then choose [Various procedures] > [Change payment method].※Please visit the ...

• Cancelation for E-heya Rental Package

  ...r the move-out, the furniture rental company will contact you at the number you provided us at the time you signed the contract, so please discuss when to re...

• I received a convenience store payment slip for my rent, but the deadline for payment has passed

  ...ssage that whether you want a rent payment barcode each month to Daito Kentaku Customer Support Center.[2] We will send you a link with a confirmation notifi...

• Do you accept a “debit card” to pay my rent and the initial cost of the contract?

  ■About rent payment Please inquire your debit card company directly because each debit card with international brand such as VISA, MASTERS, JCB, etc. has diff...

• Do you accept a credit card for my rent payment?

  Yes, you can pay your rent by credit card.・This service is only for the tenants with “Joint Guarantor-Free plan.”・This method may not be applied in some cases ...

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