For Residents Frequently Asked Questions (FAQs)

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3 results found for WITHDRAWAL

  • Rent Payment Date / Statement

    ① Automatic Direct Debit Monthly rent must be prepaid. The withdrawal date is either on 26th or 27th of every month. Check your apartment lease contract to ...

  • Change Payment Method

    "ruum" is available for our tenants to change their payment method online. Please note that there is a service fee of 170 JPY for each rent payment. ◆How ...

  • Rent payment was not debited due to insufficient balance

    If the rent payment was not debited, please pay by the following ways.  Note that it may be charged a late administration fee. Check your contract’s information...