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Frequently Asked Questions (FAQs)
Toilet, bathroom & kitchen
Faucet, Wet Area
For Residents
Frequently Asked Questions (FAQs)
Faucet, Wet Area
[Hokkaido Region] Preventing water pipes and water heaters from freezing
[Tohoku Region] Preventing water pipes and water heaters from freezing
How to operate the drainage system
No water out of the tap
Can I install additional equipment (dishwasher/Induction Cooktop/baby safety gates etc.) in the apartment?
Preparation & Tips for snowfall and accumulation
Preventing water pipes and water heaters from freezing
Odor from drain port/ Strange noise
Water pressure is too weak / too strong
Leaky faucet joint
Water leaking from faucet
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Contract Renewal / Change
Rent
Room Facility
Toilet, bathroom & kitchen
Public Utility
Building Facility / Common Area
Precautions in Daily Life
Parking lot
Moving-out / Cancellation of Contract
Others