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Contract Renewal / Change
Contract Renewal
Change of Lessee
Changing Registered Info.
Fire Insurance
Long-term Absence
Room Facilities
Entrance
Keys
Intercom
TV
Internet
Electric Breaker
Air Conditioner
Others
Public Utilities
Water
Electricity
Gas
Consolidated Billing Service
Precautions in Daily Life
Rules & Manners
Harmful Insect / Vermin
Moving-out / Cancelling Contract
Move-out Procedure
Move-out Fee
Rent
Payment
Credit Card
Toilet, bathroom & kitchen
Toilet
Bathroom
Water Heater
Faucet, Wet Area
Water Purifier
Building Facility / Common Area
Mailbox / Delivery Box
Bicycle Parking / Bicycle
Garbage Station
Security System
Shared Facility
Balcony
Parking lot
Parking lot
Parking certificate
Others
Inquiry
Membership Service for Residents
Troubleshooting During Disasters
Others
Common Questions
The air conditioner is not working (malfunction)
Rent payment was not debited due to insufficient balance
How to renew my contract
Most Asked Questions
Contact Information for Inquiries During Residence
I need a “Parking Certificate (Parking Space Usage Consent)”
No water out of the tap
Lifestyle Online Platform: "ruum"
Want to know dial-lock numbers for my mailbox / Can’t open my mailbox