For Residents Frequently Asked Questions (FAQs)

FAQ search results

22 results found for DAMAGE

  • Problem and/or damage of drain hoses of A/C

    A/C units discharge water through a hose during operation. ■When drain hoses are damaged / lost Please contact Daito Kentaku Customer Support Center. ■M...

  • Repairs and cost for equipment provided at your residence

    If any malfunction or damage occur to the equipment provided at your residence, our management company will either offer to repair it or dispatch a service techn...

  • I want to know if I have earthquake insurance / deduction for insurance premiums

    ...” via Daito Kentaku group;The damage to household goods caused by an earthquake is not covered.                  ③ Insurance other than tho...

  • Is Fire insurance required?

    ... fire, but also many possible damages and theft (including damage to household goods caused by theft) during your lease contract. If you have not yet purchas...

  • Lightning Safety

    ...lectric appliances to prevent damages from lightning strikes. ■In the Event of a Lightning Strike In case of power outage due to lightning strikes...

  • How to setup or remove lighting/ceiling light

    ...eful with any injuries and/or damages upon installing the new lighting. <LED lighting> ・If the pre-installed LED lighting does not turn on proper...

  • What are Deposit and Key Money?

    ...re is "no unpaid rent" or "no damage (intentional/negligent), for your apartment," the deposit would be refunded. However, the repair fees should be deducted...

  • Regarding flyers in the building mailbox

    ...nt and /or the mailbox may be damaged. Please check and remove flyers frequently.※If you have no idea how to open your mailbox, click here.※If you want to kn...

  • Can I keep pets?

    ...e apartment.*If there are any damages and deep stains to the apartment caused by keeping pets, the tenant will be responsible for the restoration fees.■Pleas...

  • Air conditioner test running / How to clean the filters

    ...e to the filters to avoid any damages on them).Wipe off the water with a towel and let it dry in the shade.  Set them back (No moisture left. It might cause...

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