For Residents Frequently Asked Questions (FAQs)

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6 results found for INTERNET

  • DK SELECT Internet Service/FAQ

    ※This page describes the buildings eligible for "DK SELECT (free Internet)." If you have your own contract for internet, please contact the company directly. ...

  • Do I need to remove all the internet wiring?

    ・The internet service has to be cancelled with removal of any installed devices (including any cables or wires connected through air conditioner duct). As cance...

  • I would like to install internet in my apartment

    ■If the service provider needs to make holes or screw something on the walls, please tell the provider to contact E-heya Support Center (only Japanese, open 24/7...

  • Is there fiber optic outlet installed?

    Please check if your apartment has "Optical internet wiring and an outlet" installed.If there is no "internet outlet", the residents need to have the wiring inst...

  • What is Daito Kentaku’s "Utilities Information Center?"

    ...electricity, gas, water, internet, etc. The number you receive a return call from will be different depending on the region you are living in. ...

  • Moving-out Procedures

    ...e insurance cancelation ③ Internet cancelation ④ Mail forwarding service procedure:(e転居) ⑤ Administrative procedures (notification of moving, c...