FAQ search results

35 results found for PAYMENT

• I pay my rent by credit card, but I still received a payment slip

  The payment slip is mailed to the tenant when the rent payment by a credit card was not successful. Please pay your rent with the payment slip.We ask the credit ...

• Rent payment was not debited due to insufficient balance

  If the rent payment was not debited, please pay by the following ways.  Note that it may be charged a late administration fee. Check your contract’s information...

• I received a convenience store payment slip for my rent, but the deadline for payment has passed

  We will send you a payment link that can be used at a convenience store through a text message to your mobile number. [1] Please send a mobile number that you st...

• Do you accept a credit card for my rent payment?

  ...e. ■Method 1. To change payment method, please log in to our app “ruum,” then choose [各種手続き (Various procedures)] -> [お支払い情報変更(Change paym...

• Can I pay in installments (revolving payments)?

  We do not accept installment payments for rent.

• When do I get charged if my payment method is credit card

  ...t card company to process the payment (charge).e.g.) Process around the middle of January →　February rent

• I want to change the date of my rent payment

  We are not able to accept the change of payment date.

• Change Payment Method

  "ruum" is available for our tenants to change their payment method online. Please note that there is a service fee of 170 JPY for each rent payment. ◆How ...

• Rent Payment Date / Statement

  ...idays. ② Credit Card Payment Monthly rent must be prepaid. The settlement date falls on 11th -15th of every month.* The settlement date and the...

• I would like to check the amount of rent debited

  ■How to check your rent payment statementIf you register your apartment to our app “ruum,” you can check your rent statement via the app or the website. Also, yo...

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