For Residents Frequently Asked Questions (FAQs)

Electricity

Contact information on “PinT Electricity” “HTB Energy” & “Chubu Electric Power Inc., Kate-Ene Plan.”

■Inquiries about PinT Electricity Contract

<PinT Electricity Customer Center>
TEL: 050-2018-8555
Business Hours: 10:00~17:00 
(except Sat., Sun., public holidays & New Year holidays)

■Inquiries about “HTB Energy, Tanoshii-Denki DK lease plan,” contract

<HTB Energy Call Center> 
Phone: 050-2018-1105 
Business Hours: 10:00 - 18:00 
(except Sat, Sun, public holidays & New Year Holidays)


■Inquiries about Chubu Electric Power Co., Inc. Contract

・Those who live in Chubu Electric Power Area(Aichi, Gifu, Mie, Nagano, & some areas of Shizuoka Pref.)

<Chubu Electric Power Contract Center>
TEL: 0120-921-691
Business Hours:  Weekdays 9:00~19:00 
                         Saturdays 9:00~17:00 
                         (Closed on Sun., public holidays & New Year Holidays)

・Those who live outside the areas mentioned above:

<Chubu Electric Power Customer Center>
TEL: 0120-985-282
Business Hours: Weekdays 9:00~20:00 
(except Sat., Sun., public holidays & New Year Holidays)

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