For Residents Frequently Asked Questions (FAQs)

Move-out Procedure

I want to ask about Moving-out

Check the following:

Can you speak Japanese?
Please visit the page “Application of Termination of Contract”

https://www.kaiyaku.kentaku-partners.co.jp/

・To apply, you need your Contract No., which is printed on the right upper part of the Lease Contract.

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※If you cannot find your contract No., please contact Daito Kentaku Customer Support Center

・You must apply at least one month prior to the date of the contract termination.
・You can’t change the date nor extend your stay once you apply for the termination.
・Corporate contracts may apply. Please ask your company staff in charge if you don’t have the contract document with you.
・For those who terminate only parking lot contracts, please contact Daito Kentaku Customer Support Center
Please contact Daito Kentaku Customer Support Center.

■TEL: 0570-020-131 (Navi- dial)(Press 1 for English)
9:30~17:30 (except Year End & New Year holidays)
<Q&A about termination other than above>
Q. When is the earliest date of termination?
One month prior to the date of applying for the termination.
For details, please visit:「When should I notify about moving-out?
Q. Is there anything I should do other than the termination application?
Please visit:「Moving-out Procedures

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