For Residents Frequently Asked Questions (FAQs)

Parking certificate

I want to ask about Parking Certificate

Check the following:
Are the name on the leasing contract and the parking certificate the same?
If the car owner’s name and name on the leasing contract are the same, they might accept a copy of leasing contract in place of parking consent certificate. Please contact the police station in your jurisdiction.
※If you have renewed the contract before, please see the following:
If you renewed the contract on paper: The latest update notification needs the stamp of completion. Please contact Daito Kentaku Customer Support Center.

If you renewed the contract using ruum app:No stamp required. Please print out the update notificaion, and consult at the police station in your jurisdiction.

If it is not acceptable, please send the applicattion on the Parking Certificate Designated Website. For the details, please refer to the following FAQ page:

■How to Get a Parking Certificate (Shako-shomei)
Please send the application on the Parking Certificate Designated Website.
Representatives (car dealers, administrative scrivener etc.) can also apply.

You can download the English manual by clicking the “language” button on the website.
For the detailed explanation of Shako Shomei, please refer to this.

※If one of the following is your case, please contact Daito Kentaku Customer Support Center.

・The name on the residence card is more than 21 letters (count a space as a letter).
・Need Shako Shomei in a hurry.
・Could not apply from the web.
Please contact Daito Kentaku Customer Support, and let us know your situation.

■TEL: 0570-020-131 (Navi Dial)(Press 1 for English)
9:30~17:30 (Except year-end and new year holidays)

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