For Residents Frequently Asked Questions (FAQs)

Membership Service for Residents

Lifestyle Online Platform: "ruum" 

What is “ruum”?

Download Now!

How to Register for“ruum”?


■What is “ruum”?
Everybody has access to “ruum” on mobile app and/or browser. 
It delivers information that enhance your living conditions. 



◆Living in Daito Kentaku Partners' apartments?
Exclusive services are available for our tenants!
(Complete your “Apartment Registration” to get the exclusive services.)

・Send your inquiry about your apartment unit, and other facilities.
・Access to your payment history and invoice.
・Other procedures (Edit your payment method, Contract Renewal, Welcome Park, etc...)

■Download now!
Visit your app store to download "ruum"
For iOS For Android


■How to Register for “ruum”?
【Step1: Account Registration】
Start off with "Account Registration" (English instruction).

【Step2: Apartment Registration】
Complete “Apartment Registration” to get access to tenant exclusive services.

●Tenants who have submitted "Move-in Application" on November 8, 2021, or later: Click here
●Tenants who have submitted “Move-in Application” by November 7, 2021: Please contact Daito Kentaku Customer Support Center.

Was it useful?

Thank you for your valuable feedback! Tell us what we can improve.


This is not an inquiry form.

For those who need to send an inquiry, please click here.