For Residents Frequently Asked Questions (FAQs)
Water
What is Daito Kentaku’s "Utilities Information Center?"
This is the information desk for the residents of the apartments managed by us, to start utility services. The center provides you with the information over the phone to start the utility services such as electricity, gas, water,
internet, etc.
■When moving in:
The number you receive a return call from will be different depending on the region you are living in.
Hokkaido・Aomori・Iwate・Miyagi・Akita・Yamagata・Fukushima・Ibaraki・Tochigi・Gunma・Niigata・Toyama・Ishikawa・Fukui・Saitama・Chiba・Tokyo・Kanagawa・Yamanashi・Fukuoka・Saga・Nagasaki・Kumamoto・Oita・Miyazaki・Kagoshima・Okinawa
<Daito Kentaku Utilities Information Center (NetNavi)>
- Phone：0120-724-252
- Business Hours：10:00-21:00（except year-end and new year holidays）
Nagano・Gifu・Shizuoka・Aichi・Mie・Shiga・Kyoto・Osaka・Hyogo・Nara・Wakayama・Tottori・Shimane・Okayama・Hiroshima・Yamaguchi・Tokushima・Kagawa・Ehime・Kochi
<Daito Kentaku Utilities Information Center(SUMASAPO)>
- Phone：0120-694-647
- Business Hours：10:00–20:00 (except year-end and new year holidays / GW / Obon holidays)
《 A Map of Japan 》
Light Blue…NetNavi service area
Green…SUMASAPO service area
If you have any questions, please contact the information desk for your prefecture.
■When moving out:
If you would like to use the "Utilities Procedures Guidance Service" when applying to move out, the Utilities Information Center will contact you via SMS (※only in Japanese). Please note that it may take a few days from the time of application.
Most Asked Questions
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