For Residents Frequently Asked Questions (FAQs)

Gas

How to start a new service from a gas company?

Please call the gas company for the starting date.
Please make sure to contact the company with extra advance time because the starting procedure may require some work including tenants’ presence. 

The contact information of the gas company is in the [Sumairu-information (住まいるインフォメーション)].

With our Mobile-app “ruum,” you can find the contact information in [My Room] page, and [Providers’ Information (住まいの情報・連絡先)].

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