For Residents Frequently Asked Questions (FAQs)

Inquiry

Contact Form on Foreign Language Website

If you are using the residents' app "ruum", please access the "Foreign Language Site" from the app for smooth access.

After logging in to "ruum", tap the human-shaped icon at the upper right and tap “Languages”. Select a language from the list and click "For Inquiries" to contact us.



▶ You need to register your apartment before sending inquiries from the “Foreign Language Website”.  See the link of “How to register”. 
▶ After you register your apartment, you can also access “Rent payment details”, “Renewing contract”, etc., from the “ruum” app.
▶ Please contact Daito Kentaku Customer Support Center if you have difficulty logging into “ruum”.

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