For Residents Frequently Asked Questions (FAQs)

Inquiry

Contact Information for Inquiries During Residence

Hi! We're the English Team from Daito Kentaku Customer Support Center.

We provide English Language Support for our English-speaking tenants!


■What we can do for you

We can be an interpreter between our non-Japanese-speaking tenants and our Japanese-speaking building management staffs for smoother communications.


Please feel free to contact us when you have difficulties with your...

  • Apartment/Parking contracts
  • Matters related to your rent
  • Garbage disposal
  • Apartment facilities and more!


■Contact Information

TEL: 0570-020-131 (toll call) (Press 1 for English)

Business Hours: 9:30-17:30 (exc. New Year Holidays)


Can't make a call? Send your inquiry via the online platform "ruum"

For iOS For Android

Q&A about online platform: "ruum"


◆Other Contents

Before you start living in our apartment (Useful Video)

Was it useful?

Thank you for your valuable feedback! Tell us what we can improve.


This is not an inquiry form.

For those who need to send an inquiry, please click here.