Issuance of various documents

For Residents Frequently Asked Questions (FAQs)

Access Home from ruum>各種手続き(various procedures)>書類申請サービス(document application service)　to obtain the following documents:

■Lease Contract (Copy)

■Contract Renewal Agreement (Copy)

■Certificate of Residence

■Certificate of Building Fire Resistance

Please download the English manual from here and use it as a reference when applying for document issuance.

【Procedure flow】

① Access Home from ruum>;各種手続き(various procedures)>書類申請サービス(document application service) on the “ruum” app

② Register as a user and apply for the document application service.

※You can choose either “Download” or “Postal Mail” as the method of receipt when you apply.

※Issuance fee

・Download: 550 yen (tax incl.)

・Postal Mail: 1,650 yen (tax incl.)

③ Processing fee payment/receive the document

※The timing of the fee payment varies depending on the method of issuance (pre-payment or post-payment)

※Click the following link for unit registration procedures.

※If you need parking consent certificate, please click here.

※Documents other than those listed above:

All documents related to properties managed by our company are handled by our property management company, Daito Kentaku Partners.

For any inquiries, please contact us through “ruum”.