For Residents Frequently Asked Questions (FAQs)
Electric Breaker
The circuit breaker hasn’t tripped, but the lighting in the room went out
■In case, the power has returned automatically after a few seconds of power outage:
The electricity consumption may have exceeded the contracted amperage, and the electric meter (digital meter) may have shout off the supply. It is not a malfunction.
※With a conventional analog electric meter, once the power goes out, you must manually turn the breaker back on to restore power. With a digital electric meter, however, electricity is automatically restored in a few seconds to a minute.
If frequent power outages occur, the contracted power (amperage) may be insufficient for electricity you are using. Please contact the electricity company to change the amperage. ※If you are a resident of a building with digital
electric meter, you do not have to notify our company when you change the amperage.
<How to distinguish digital and analog meters.>
An electricity meter with a liquid crystal display (LCD) that displays electrical energy is a digital meter. On the other hand, a meter with a rotating dial is an analog meter.
■If the electricity does not turn back on automatically after a few seconds:
It might be a regional power outage. Please contact the electricity company for power outage information.
■Certain lighting or appliances do not work:
The cause might be a blown bulb or malfunction of the unit. If the cause is lighting, please replace the bulb. For other appliances, please refer to the user’s manual.
If you have any questions, please contact Daito Kentaku Customer Support Center.
Most Asked Questions
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