For Residents Frequently Asked Questions (FAQs)

Air Conditioner

Problem and/or damage of drain hoses of A/C

A/C units discharge water through a hose during operation.


■When drain hoses are damaged / lost
Please contact Daito Kentaku Customer Support Center.

■May I install insect-prevention caps?
Yes, you may install it by yourself. Please make sure the cap is the right size.

■Water leakage from A/C (Indoor unit)
Crushed or clogged drain hoses may cause the water leakage form indoor unit of A/C. Removing obstacles or reshaping the damaged drain hoses may resolve the leakage. 

Please refer to the link: Water leakage from A/C

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